If you are unsatisfied with your item(s), please contact us at firstname.lastname@example.org as soon as possible so we can assist you with processing your return. We will work with you on returning your item(s), provide you with a pre-paid shipping label, and reimburse you for the cost of your purchase with store credit.
It's important to note the following criteria must be met in order to qualify for a refund:
- You must email us at email@example.com to notify us of your intention to return the product for a refund within 30 days from the date you receive your parcel.
- The items you wish to return need to be sent to us within 30 days from the date you received your parcel.
- Items must be returned unworn, undamaged and unused, with all tags attached and the original packaging included.
- A restocking fee of $7 will apply to each item that is returned.
- Our satisfaction guarantee is only valid for products delivered to the USA.
- Your money will be refunded with store credit in the form of a digital gift card that can only be used to purchase products from soisinspire.com.
If you are approved, then you will receive your refund in the form of store credit where we will email you a digital gift card that can only be used to purchase products from soisinspire.com.
What products are non-refundable?
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale and non-refundable.
Products shipped outside of the USA are non-refundable.